Contact

Got a question or need help? We’re here and happy to help! Before reaching out, check our FAQs below — they’re packed with quick answers about orders, shipping, returns, and more. 😊

Orders

Why buy now instead of later?

Because there’s no better time to spark connection. Stock is limited and demand is high, so if you wait, you might miss out. Plus, today’s special offer could disappear tomorrow. Start creating unforgettable memories today.

Need your order ASAP?

We get it—when you’re ready to connect, waiting is hard. Just place your order, then email us your order number at hey@tryconnecting.com and we’ll do our best to prioritize your delivery.

Can I pay cash on delivery or collection?

At the moment, we only accept online payments via our secure checkout. This helps us process your order quickly and reserve your game. If you need help placing an order, we’re here for you!

What payment methods can I use?

We offer a variety of secure and convenient payment options:

  • Credit & Debit Cards: We accept all major cards, including Visa, MasterCard, Maestro, and American Express.
  • PayPal: Checkout quickly and securely using your PayPal account.
  • Apple Pay & Google Pay: Use your phone for a fast, encrypted checkout experience.

All payments are processed through secure and encrypted systems to keep your personal and financial information safe. Shop with confidence knowing your privacy is our top priority. Need help at checkout? Just email us—we’re happy to assist!

I didn’t get my confirmation email.

Check your spam or junk folder—sometimes it hides there. Still can’t find it? Email us at hey@tryconnecting.com and we’ll resend it right away.

Received the wrong or faulty item?

We’re so sorry! Please email hey@tryconnecting.com with your order number and a quick photo. We’ll fix it ASAP.

My order confirmation shows the wrong number of items.

No worries. Email us at hey@tryconnecting.com and we’ll sort it out quickly.

Games

What’s included in the Connecting game?

160 unique cards with questions, dares, monthly dares, and surprise coupons—plus a special Happy Ending. It’s a complete journey in one box.

How long does a session last?

Around 30 minutes—but the fun doesn’t stop there. Monthly dares keep the connection going for weeks.

Can I play more than once?

Yes! With 160 cards and tons of combinations, every game feels fresh.

What makes Connecting different?

Most couples games are one-and-done—repetitive, surface-level, or just plain boring. Or they come with 300 cards that feel generic—or a date night box that’s gone after one use.

Connecting was built to do more. Here's why couples are obsessed:

  • 🃏 160 unforgettable cards — crafted to create laughter, connection, and chemistry
  • 📆 Lasts a full month — thanks to built-in monthly dares that keep things exciting long after night one
  • 🎁 10 surprise coupons — playful, romantic, even bold little missions that spark excitement
  • 🏁 Points-based journey — leads to a special “Happy Ending” finale
  • 💬 Real emotional depth — not just silly prompts or recycled questions

It’s not just a card game. It’s your relationship’s new favorite ritual.

Is it suitable for all couples?

Absolutely. It’s designed to be inclusive and customizable for every couple and comfort level.

What’s the return policy?

30-day hassle-free returns. Just email us. We’re here to make it right.

Are the instructions easy to follow?

Totally. You’ll be playing in minutes.

Is the content explicit?

Some dares are spicy—but everything is optional. You control the pace.

What are the available add-ons?

Connecting+: 40 spicy cards for a steamier experience

Connecting Deeply: 40 thoughtful cards to deepen emotional connection

What’s the “Happy Ending”?

It’s the grand finale—unlocked when a player reaches 20 points. Full instructions (including bonus suggestions) are inside the box and accessible via the QR code.

Delivery

How fast is shipping?

We ship most orders within 1-2 business days from our U.S. warehouse. You'll get it fast—and with love.

How do I track my order?

Once shipped, you’ll get a tracking number via email. Use it to follow your package in real-time. Didn’t get it? Check your spam folder or email us.

Tracking Link: Track Your Order Here

Can I change my shipping address or phone number?

Yes! Email us ASAP at hey@tryconnecting.com before your order ships.

What if I gave the wrong address?

If it hasn't shipped yet, we can fix it. If it has, we’ll work with you to sort it out—though extra fees may apply.

Missed the delivery?

Carriers usually try again or leave instructions. If your package gets returned to us, we’ll help reship it (shipping fees may apply).

General

Will I have to pay import duties or taxes?

Nope! No surprise fees. The price you see is the price you pay.

How can I contact you?

Email us at hey@tryconnecting.com or use the contact form below. We’ll reply within 1 business day.

Who do you feature on Instagram?

Couples like you! Tag us @tryconnecting for a chance to be featured. We love seeing you play!

Still need help?

No worries. Drop us a line at hey@tryconnecting.com or use the contact form below — we’re quick to respond and happy to help! 😊